At Puttur Dr, we aim to process and ship your orders quickly. Please review our cancellation policy below:
⏳ Order Cancellation Timeframe
- Orders can be cancelled within 12 hours of placing the order or before dispatch (whichever is earlier).
Cancellation After Dispatch
- Once the order has been shipped, cancellation is not allowed.
- In such cases, please refer to our Refund & Returns Policy.
Refund for Cancelled Orders
- If your cancellation is approved:
- Refund will be processed to the original yment method
- Processing time: 5–7 business days
❗ Failed or Duplicate Orders
- If payment fails but amount is deducted:
- It will be automatically refunded by your bank/payment provider
How to Cancel an Order
To request cancellation, contact us immediately:
Phone: +91 951 466 4999
Email: putturdr@gmail.com
Provide:
- Order ID
- Registered mobile number
Important Notes
- Cancellation requests after the allowed time will not be accepted
- Puttur Dr reserves the right to cancel any order due to:
- Product unavailability
- Pricing errors
Suspicious transactions
